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The Boardroom as a catalyst for digital transformation

Stefan Guertzgen | Digitalist Magazine | 1 September, 2016 Given the fast pace of digital transformation in every industry, board members need to become more familiar with technology and its transformative properties if they hope to keep company executives thinking strategically. Stay abreast of technical shifts ...

Stefan Guertzgen | Digitalist ...

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September 1, 2016
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Blog Strategy

Executing Strategies Like a Digital Leader

Luca Martini, CEO Magazine, August 2016 According to research from Accenture Strategy, while 98 per cent of business leaders in Australia expect their organisations to be digital within the next three years, only 42 per cent feel they are adequately equipped to make the necessary changes...

Luca Martini, CEO Magazine, Au...

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August 31, 2016
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Blog Customer experience Uncategorised

The CEO guide to customer experience

Executive Briefing | McKinsey| August 2016 A must read article which reinforces the difference between customer touch points and customer journeys and why we must understand the end-to-end customer journey. Customer journeys are significantly more strongly correlated with business outcomes than are touchpoints. Armed with advanced analytics, customer-experience leaders...

Executive Briefing | McKinsey|...

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August 23, 2016
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Blog Boards

Your Company needs a more-radical Board of Directors

Tom Monahan | Harvard Business Review | June 20, 2016  The best company's Boards do things differently by using data and benchmarks not to aspire to the median, but to ensure radical deviations that are consistent with core strategies… The research found companies with effective long-term planning processes are...

Tom Monahan | Harvard Business...

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June 20, 2016
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